Payment Policy:
The payment method will be through Credit Card & Stripe (Payment Gateway) and payment terms will always be 50% upon approval and 50% before submission.
Upon your agreement on the quotation, you will be asked whether you would like to pay the upfront 50% via Credit Card.
We then will send you a Stripe invoice or a Credit Card Authorization form according to your requirement.
Once we get the initial payment, your work will be started right away.
As we always believe in reliable business relationships therefore Payment Terms are available to establish clients and are determined on a case per case basis.
Refund Policy:
The refund policy is applicable only if there is an error in the quantities as we claim 98-100% accuracy only in the quantities.
If there might an error, we are responsible to resolve that (Unlimited Revisions) or refund the amount we charged for that particular project.
If the client just wants the payment back without any proper indication of an error the refund is not applicable.
If we are not meeting the commitments then we are liable for the complete refund as per the policy.
We use standard pricing in the estimate according to the zip code of the area of the project and we normally recommend our clients to use their pricing before going out to bid on the project.
The client must provide us with the complete information like (drawings, Specifications, Addenda, and required report which is the technical need and requirements for the service (Take-offs and Estimation).
